Accessibility

Norman Spencer Law Group, P.C. seeks to provide a website that is usable by a broad range of visitors, including people who use assistive technologies.

Website accessibility is an ongoing process because content, browsers, devices, assistive technologies, and site components change over time. The firm intends to address accessibility issues that are brought to its attention and can be reasonably corrected.

If you experience difficulty accessing information on this website, contact the firm and identify the page, feature, or document involved and the nature of the difficulty.

The website should be developed and maintained with attention to readable text, meaningful headings, keyboard navigation, descriptive form labels, sufficient contrast, alternative text for meaningful images, and other practices that improve access.

The implementation of those features depends on the final website design and should be tested on the live site rather than assumed from this statement.

Some website functions or linked resources may be provided by third parties that the firm does not control. Accessibility of those tools may depend on the provider.

If a third-party feature prevents access to important firm information, users may contact the firm to request the information through another reasonable format where practicable.

When reporting an accessibility issue, identify the web page or feature and, if possible, the assistive technology or device involved. That information can help the website team reproduce and address the problem.

Requests for legal services are evaluated separately from accessibility requests.

The next decision should be based on what is known at that stage rather than on assumptions about the eventual outcome. Counsel should identify the evidence needed before the client commits to a detailed factual position, determine which deadlines are fixed, and separate immediate compliance obligations from issues that can be addressed after further review. This sequencing is especially important when the government or regulator has access to records the client has not yet seen. A measured response can satisfy legitimate procedural requirements while leaving room to refine the legal position as the factual record becomes more complete. The analysis should remain tied to the specific legal and factual issues raised by accessibility.

A sound strategy preserves options. Early cooperation can be appropriate, but cooperation does not require unnecessary admissions, speculation, or waiver of legal protections. Likewise, contesting an allegation does not require reflexive hostility toward the agency. The client should understand which positions are legally necessary, which are voluntary advocacy, and which can be deferred until the evidence is stronger. Preserving options also means considering the effect of a statement, consent order, repayment, or other decision on later proceedings that may apply a different legal standard. The analysis should remain tied to the specific legal and factual issues raised by accessibility.

The firm welcomes specific feedback concerning barriers encountered on the website and will consider reasonable steps to improve access.

For assistance obtaining website information in another accessible manner, contact Norman Spencer Law Group through the contact information provided on the site.